Pet Stain and Urine Removal in Toronto
15,000+
Jobs Completed
Google 5.0★
Rated 5.0 by 104+ Toronto customers
$2M Insured
WSIB Certified
10+ Years
15,000+ Jobs
EXCELLENT Based on 104 reviews Posted on Vitalii KhomenkoTrustindex verifies that the original source of the review is Google. The carpet cleaning was top notch, everything is so comefortable and convinient. Fabulous guysPosted on hachokTrustindex verifies that the original source of the review is Google. The carpet cleaning was decent! After results were incredible my carpet never shined like this! FabulousPosted on Nahid HussainTrustindex verifies that the original source of the review is Google. The best carpet cleaning I ever had in my life. Dimitri and his team did a good job. Good supply and convenientPosted on Micro ZoomiezTrustindex verifies that the original source of the review is Google. Carpet cleaning was top notch, really appreciate Dmitry for coming early ! Satisfied with everything.Posted on smittys ssmTrustindex verifies that the original source of the review is Google. Very satisfied , 5 star review everything is convinient my carpet is spotlessPosted on AaronTrustindex verifies that the original source of the review is Google. Prime Carpet Cleaning did a really good job. The carpets look much cleaner now, and the whole place feels fresher. Friendly service and easy to work withPosted on door artTrustindex verifies that the original source of the review is Google. Guys, this is amazing, stunning carpet cleaning in my living room. Im satisfied with everything thx!Posted on Turbat GTrustindex verifies that the original source of the review is Google. Fast, efficient upholstery cleaning. The team was punctual, respectful, and left our furniture looking noticeably cleaner and brighter.Posted on Aarjavee RaajTrustindex verifies that the original source of the review is Google. Very thorough upholstery cleaning. Removed deep stains and odours we thought were permanent. Great attention to detail and great results.Posted on Mary ChenTrustindex verifies that the original source of the review is Google. Excellent upholstery cleaning service. Our sofas look refreshed, stain-free, and like new again. Highly professional and careful with the fabric.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
DIY Pet Stain Removal vs PRIME Professional Results
DIY Pet Stain Removal
- Cannot reach urine crystals
- Spray bottles only treat surface
- Bleach sets urine stains permanently
- Vinegar reactivates the odour
- Hides the smell, doesn't remove it
Professional PRIME Treatment
- Commercial enzyme breaks uric acid
- Sub-surface extraction at the backing
- UV blacklight detection of hidden spots
- Same-day emergency appointments
- 5-day re-spotting guarantee
What's Included in Our Pet Stain and Odour Removal Service
- UV blacklight hidden-stain detection
- Enzyme treatment for uric acid crystals
- Sub-surface extraction at carpet backing
- Eco-safe, pet-safe, child-safe chemistry
- Dog and cat urine, vomit, feces treatment
- Pet odour neutraliser, not a mask
- pH-neutral rinse, zero residue
- Walk-through with UV final check
What's Not Included
Our 7-Step Pet Stain and Odour Removal Process
Step 1: UV Blacklight Inspection
The PRIME technician arrives at your Toronto home with a commercial UV blacklight and maps every hidden urine spot. Dried dog and cat urine glows yellow-green under UV, even months later. You will see the full contamination map before any work begins.
Step 2: Identify the Stain Type
Each spot is identified by stain type: fresh urine, dried urine, vomit, feces, blood, or pet-vomit acid burn. Different chemistry applies to each. The technician confirms the cleaning method based on carpet fibre and contamination age, then explains it to you on the spot.
Step 3: Commercial Enzyme Application
A commercial-strength enzyme cleaner is applied to every mapped spot. Enzymes break down uric acid crystals, ammonia salts, and bacterial residue at the molecular level. Drugstore sprays cannot do this. Dwell time is 15 to 30 minutes for maximum penetration into the pad and backing.
Step 4: Sub-Surface Saturation
Deep-set pet urine soaks past the carpet face into the underpad and sub-floor. The enzyme is injected through the backing with sub-surface extraction equipment, then dwelled for 10 minutes. Rental machines and store-bought enzyme sprays cannot reach this depth. Without this step, the odour returns after 48 hours.
Step 5: Hot-Water Extraction Flush
Truck-mounted hot-water extraction at 220 F flushes the broken-down pet urine residue, uric acid fragments, and enzyme out of the pad and backing. The water hits, the vacuum pulls, the contamination is gone. About 95% removal in this pass.
Step 6: Pet Odour Neutralisation
An eco-safe pet odour neutraliser is sprayed across the treated area. This is chemistry, not perfume masking. No chlorine bleach, no solvent carriers, no synthetic fragrance. Safe for kids, pets, and asthma-sensitive households the moment the carpet is dry.
Step 7: UV Final Check and Fast Drying
Before the technician leaves, the same UV blacklight rechecks every original spot to confirm zero remaining contamination. High-velocity air movers cut drying to 2 to 3 hours so you can use the room same day. 5-day re-spotting guarantee applies from this moment.
Why Toronto Pet Owners Choose PRIME for Stain and Odour Removal
Fast
4–6 Hour Drying
Same-day and next-day appointments for fresh accidents and emergency cleanups.
Eco-Safe
Cleaning Products
Eco-safe, fragrance-free chemistry safe for dogs, cats, kids, and asthma-sensitive homes.
Transparent
Upfront Pricing
Written photo-quote in 5 minutes, no surprise charges on the visit.
Experienced
Local Technicians
Toronto local technicians, 15,000+ jobs since 2014.
Advanced
Professional Equipment
Commercial sub-surface extraction reaches contamination DIY machines cannot.
Easy Photo-to-
Estimate Process
Send photos of any urine or stain spots on WhatsApp and receive pricing in minutes.
Transparent Pet Stain Removal Prices in Toronto
Spot Treatment

Single Room
1 to 2 fresh urine or stain spots, single visit, on-site at your Toronto home.
- UV detection and enzyme treatment
- Sub-surface saturation for urine
- Pet odour neutraliser included
- 5-day re-spotting guarantee
Most Popular

2–3 Rooms
Full room treatment, multiple spots, common for new-puppy and indoor-cat homes.
- Room-wide UV blacklight map
- Commercial enzyme + sub-surface
- Hot-water extraction flush
- Photo-to-quote in 5 minutes
Whole-Home Pet Restoration

Whole-Home Cleaning
Whole-home pet odour and urine restoration: multi-room treatment, pre-move-out or post-renovation.
- Whole-home UV blacklight detection
- Heavy enzyme and sub-surface extraction
- Truck-mounted commercial equipment
- Walk-through UV final check
Get an Exact Pet Stain Quote from Photos in Minutes
Skip in-home estimates. Send 2 to 4 photos of the urine or stain spots, plus the carpet or room, to (647) 558-8730 via WhatsApp or SMS. Our team replies with exact pricing, available time slots, and a single booking link. Same-day appointments usually available for fresh accidents.
Send Photos
Snap 2 to 4 photos of the spots and the room or carpet area.
Receive Your Quote
Our team reviews and replies with exact pricing in writing.
Book Your Cleaning
Pick a time, the on-site technician arrives with enzyme + UV ready to treat.
Real Results from Toronto Pet Owners

Same Process: Corner Sofa
Corner sofa restored on-site by PRIME Toronto. The same enzyme treatment and sub-surface extraction used on this upholstery removes dog and cat urine from carpets, rugs, and mattresses, breaking down uric acid crystals at the backing level.

Same Process: Faux Suede Armchair
Faux suede armchair restored with low-moisture eco-safe chemistry. The same fabric-safe enzyme is used on pet urine in delicate carpets and rugs where over-wetting risks pad damage or colour bleed on Persian and wool rugs.

Same Process: Dining Chairs
Dining chair fabric restored. Identical enzyme treatment removes dog and cat urine, vomit, food, and biological stains on carpet and upholstery during the same visit, no pickup or transport.

Same Process: Nursery Sofa
Nursery sofa restored with fragrance-free, family-safe chemistry. PRIME uses the same eco-safe enzyme on pet stains in kids’ rooms and asthma-sensitive bedrooms, with UV blacklight detection to find every hidden spot before treatment.
Pet Stain Removal Toronto and the GTA
- Toronto
- North York
- Scarborough
- Etobicoke
- Mississauga
- Oakville
- Vaughan
- Markham
- Richmond Hill
- Brampton
- Burlington
- Hamilton
Frequently Asked Questions
Can a professional carpet cleaner remove old pet stains?
Yes. PRIME removes old pet stains in Toronto using commercial enzyme chemistry and sub-surface extraction equipment that drugstore sprays and rental machines cannot match. Dried urine crystals are broken down at the carpet backing level, where DIY methods never reach. Most cases are resolved in a single visit. The 5-day re-spotting guarantee covers any wicking that reappears.
How do professionals get dog pee out of carpet?
The PRIME process is UV blacklight detection, commercial enzyme application, sub-surface saturation through the carpet backing into the pad, hot-water extraction flush at 220 F, pet odour neutralisation, and a final UV check. The full 7-step process treats both the visible stain and the hidden contamination DIY methods miss. Fast 2 to 3 hour drying with express dry.
What dissolves dried urine in carpet?
Dried urine is uric acid crystals that bond to fibres and the backing. Water alone does not dissolve them. Vinegar reactivates the odour. Bleach sets the stain. Only commercial-strength enzyme cleaners break down uric acid at the molecular level. PRIME applies the same chemistry professional restoration crews use after pet contamination.
Does PRIME do same-day emergency pet stain removal in Toronto?
Yes. PRIME offers same-day and next-day emergency appointments for fresh urine accidents, vomit, and feces across Toronto and the GTA. Send a photo on WhatsApp to (647) 558-8730 and our team replies with the soonest available slot. Acting within 24 hours of the accident produces the best results.
Will hydrogen peroxide remove pet stains from carpet?
Hydrogen peroxide can lighten the visible stain on white or light carpet but does not break down uric acid crystals or kill odour-causing bacteria at the backing level. On darker carpets it can bleach the dye. PRIME uses pH-balanced enzyme chemistry that removes both the stain and the underlying contamination without colour damage.
How do you get deep-set pet stains out of carpet?
Deep-set pet stains require sub-surface extraction equipment, not surface scrubbing. PRIME injects enzyme chemistry through the carpet backing into the underpad, then extracts the contamination with truck-mounted commercial equipment. This is the only reliable method for urine that has soaked through to the pad and sub-floor.
Can PRIME remove cat urine and spray smell from carpet?
Yes. Cat urine contains higher concentrations of uric acid and felinine, which is why DIY sprays fail. PRIME’s commercial enzyme breaks down both compounds. UV blacklight detection finds every cat spray spot, including ones you cannot see or smell yet. The process is fragrance-free and safe for other cats and pets in the home.
Are PRIME's pet stain cleaning products safe for pets and kids?
Yes. PRIME uses only hypoallergenic, biodegradable, fragrance-free enzyme chemistry. No chlorine bleach, no solvent carriers, no synthetic perfume. The carpet rinses to neutral pH with zero residue. Pets and kids can return to the room as soon as the carpet is dry. Safe for asthma-sensitive households.
What is PRIME's 5-day pet stain guarantee?
Our 5-day clean guarantee is simple. If any treated urine spot or wicking mark reappears within five days of service, we return and re-treat at no charge. Send a photo on WhatsApp and we book the return visit within 48 hours. This covers normal wicking from saturated pads, not new accidents from your pet.
How much does pet stain removal cost in Toronto?
PRIME pet stain removal in Toronto starts at $120 for spot treatment (1 to 2 fresh stains), $180 for full room treatment (multiple spots), and $349 for whole-home pet restoration. Final pricing depends on contamination level, area size, and number of treated spots. Confirmed in writing before the visit, photo-to-quote in 5 minutes via WhatsApp at (647) 558-8730.
Does PRIME serve all of Toronto and the GTA for pet stain removal?
Yes. PRIME serves Toronto and 11 surrounding cities: Mississauga, Etobicoke, Oakville, North York, Scarborough, Brampton, Vaughan, Markham, Richmond Hill, Burlington, and Hamilton. Same-day and next-day emergency pet stain appointments are usually available.
Can I get a pet stain removal quote from photos?
Yes. PRIME’s photo-to-estimate process takes about 5 minutes. Send 2 to 4 photos of the urine or stain spots and the affected room to (647) 558-8730 via WhatsApp or SMS. Our team replies with an exact quote, available slots, and a single booking link. PRIME accepts cash, Interac e-Transfer, all major credit cards, and debit on-site after the work is complete.
References & Credentials: Our cleaning methods follow IICRC standards. We are compliant with WSIB Ontario.